Castle moving sale - Page 32 - RC-Monster Forums

Thomas Porfert · 11.30.2010, 02:27 AM

The sale page has been taken down temporarily. We received over 400 orders over the holiday and the sales department was worried we may have run out of stock on some of the motors. They did not want anymore orders coming in that we could not fulfill, there is a chance we will not be able to fulfill some of the orders that are currently pending.

As soon as they are able to get through all of the orders and get a good count on our current inventory, the page will be back up, possible with some items removed due to no stock. So orders that were placed later in the sale may not be fulfilled due to lack of stock. We will not know until Dena and Christy are able to get through all of the orders. They are hoping to finish up sometime on Wednesday or Thursday. If your order is not capable of being fulfilled due to lack of inventory, the sales department will contact you as soon as possible.

Thank you for you patience and understanding.

Thomas Porfert
Tech Support
Castle Creations

toplakd · 11.30.2010, 02:28 AM

This 1717 seems to be ideal for my Flux to 5b conversion.

Dejan

JERRY2KONE · **Very nice conversion. -** 11.30.2010, 04:08 AM

Is that a 4X4 or just two wheel drive? Nice looking vehicle.

So thomas what happens to those of us who have orders in that get canseled? Are we offered an alternative option or just dropped all together? Man that will suck. I have two 1717's ordered.

toplakd · 11.30.2010, 04:57 AM

Hi.

It is normal Flux with 4wd, just extended to 560mm wheelbase so the baja5b body fits perfectly.

Dejan

Thomas Porfert · 12:47 PM

Quote:

Originally Posted by JERRY2KONE

Is that a 4X4 or just two wheel drive? Nice looking vehicle.

So thomas what happens to those of us who have orders in that get canseled? Are we offered an alternative option or just dropped all together? Man that will suck. I have two 1717's ordered.

Unfortunately there is no alternative option to those motors. The orders will simply be canceled, no charges will be applied; we will not cancel the entire order, we will just drop the items that are out of stock and the rest of the order will be processed normally. This sale has always been "while supplies last"; we had already removed some product before the Black Friday sale. The sales ladies will process the new orders in the order they were placed. We have less than 50 of some of the 1/8th car motors, and I expect we received more than 50 orders for some of them over the weekend. Wish I had a better answer. :(

Thomas Porfert
Tech Support
Castle Creations

11.30.2010, 12:24 PM

dam...

i have 2 1512's and a 1520 ordered... along with a mmp and a pair of field links...

DCastaneda · 11.30.2010, 02:21 PM

Quote:

Originally Posted by Thomas Porfert

Daniel,

Shoot me an e-mail, thomas @ castlecreations . com with the details on what is going on and I'll help you get it sorted out. Is this in regards to order #2142-2616-1484? I'll have to check in the morning and see what is on the order. Please shoot me that e-mail and I'll be sure to get it sorted out ASAP. Sorry for the mix-up and delays.

Thomas Porfert
Tech Support
Castle Creations

Yep that's the correct order#. I called but you guys are on break so I just sent an email instead. Thanks

JERRY2KONE · **One last thing -** 11.30.2010, 03:37 PM

Quote:

Originally Posted by Thomas Porfert

Unfortunately there is no alternative option to those motors. The orders will simply be canceled, no charges will be applied; we will not cancel the entire order, we will just drop the items that are out of stock and the rest of the order will be processed normally. This sale has always been "while supplies last"; we had already removed some product before the Black Friday sale. The sales ladies will process the new orders in the order they were placed. We have less than 50 of some of the 1/8th car motors, and I expect we received more than 50 orders for some of them over the weekend. Wish I had a better answer. :(

Thomas Porfert
Tech Support
Castle Creations

One last thing Thomas. Will we be notified of the cancellation, or will we just have to wait and see if our credit cards are charged?

11.30.2010, 04:53 PM

Quote:

Originally Posted by Thomas Porfert

If your order is not capable of being fulfilled due to lack of inventory, the sales department will contact you as soon as possible.

Thank you for you patience and understanding.

Thomas Porfert
Tech Support
Castle Creations

....

JERRY2KONE · 10:59 PM

Thank you Thomas for your info and assistance here on RCM with this issue. I just received a CC notice that my order was shipped. I guess I must have gotten in under the wire on this one. I placed my order like a week ago. I look forward to receiving my two 1717 motors. Play time will have to wait until we get to our next post in Prague, Czech Republic since most of my R/C gear is already packed up for the move. Great sale CC and great customer service as usual. Great company period. Keep up the good work guys.

Respectfully, Jerry Hill Seoul, Korea.

MiamizFinest · 11.30.2010, 10:15 PM

Man hopefully, my order will come thru i placed it around 3PM friday!! ordered one 1717 and one 1518 Fingers crossed!!!

CASTLE DONT LET ME DOWN!!! :)

padrino · 12.01.2010, 09:41 AM

Quote:

Originally Posted by MiamizFinest

Man hopefully, my order will come thru i placed it around 3PM friday!! ordered one 1717 and one 1518 Fingers crossed!!!

CASTLE DONT LET ME DOWN!!! :)

I ordered Friday morning and received a shipment notification yesterday afternoon.. I'm a little bummed I didn't order anther 1717 but I have a handful of 1518s coming, nothing like inexpensive replacements, no warranty but at that price you can't go wrong.

DrKnow65 · 12.01.2010, 10:36 AM

Well, fingers crossed here that the sale page will be back up soon, Friday is payday and I'd love to be able to pick up a few more motors to go with the 1518 that I got shipping info on yesterday (ordered Friday AM).

Bondonutz · 12:46 PM

Quote:

Originally Posted by DrKnow65

Well, fingers crossed here that the sale page will be back up soon, Friday is payday and I'd love to be able to pick up a few more motors to go with the 1518 that I got shipping info on yesterday (ordered Friday AM).

Ditto,
My Neu 1512 blew the front bearing and the rotor rubbed inside, Neu wanted 60.00 to repair. I'd like to just pick up a Castle 1512 1800 instead ???????

MiamizFinest · 12.01.2010, 10:55 AM

Quote:

Originally Posted by padrino

I ordered Friday morning and received a shipment notification yesterday afternoon.. I'm a little bummed I didn't order anther 1717 but I have a handful of 1518s coming, nothing like inexpensive replacements, no warranty but at that price you can't go wrong.

I didn't receive any shipment info so far, HOPEFULLY i can expect something today!