RC-Monster Forums  

Go Back   RC-Monster Forums > Support Forums > Castle Creations

Reply
 
Thread Tools Rate Thread Display Modes
Old
  (#16)
outlaw
Castle addicted
 
outlaw's Avatar
 
Offline
Posts: 146
Join Date: Dec 2010
Location: Hamburg, Germany
11.22.2011, 11:05 AM

Patrick,

all i can say is, there are not much companys replacing 3 year old products like Castle does
Most other wait until they break

Customer Support is not an deparment, it is an attitude
seen @ Castle Creations

makes me forget the 6-7 weeks waiting on the MXL coming back

Thank to everybody @ Castle


kind regards

Mirko

Brushless motors have to be green ....
   
Reply With Quote
Old
  (#17)
BrianG
RC-Monster Admin
 
BrianG's Avatar
 
Offline
Posts: 14,609
Join Date: Nov 2005
Location: Des Moines, IA
11.22.2011, 11:11 AM

Quote:
Originally Posted by BIG-block View Post
First of all I would never buy a crappy $100 microwave from Wal-mart...
Just want to chime in and say my $100 Wal-Mart microwave has lasted several years with no issues.
  Send a message via Yahoo to BrianG Send a message via MSN to BrianG  
Reply With Quote
Old
  (#18)
Arct1k
RC-Monster Mod
 
Arct1k's Avatar
 
Offline
Posts: 6,597
Join Date: Apr 2007
Location: NJ
11.22.2011, 12:26 PM

Just curious I send in 2 x MMMs, 2 x CC Becs and an XL - Do i have to wait for the XL or is the other stuff likely to come back sooner?

Cheers
   
Reply With Quote
Old
  (#19)
brian015
RC-Monster Aluminum
 
brian015's Avatar
 
Offline
Posts: 768
Join Date: Jul 2009
Location: NJ
11.22.2011, 01:03 PM

Quote:
Originally Posted by BrianG View Post
Just want to chime in and say my $100 Wal-Mart microwave has lasted several years with no issues.
If you spent $100 at walmart for a microwave, you got the super deluxe version - I think mine was $39 and is going strong after a few years.
   
Reply With Quote
Old
  (#20)
BrianG
RC-Monster Admin
 
BrianG's Avatar
 
Offline
Posts: 14,609
Join Date: Nov 2005
Location: Des Moines, IA
11.22.2011, 01:04 PM

Quote:
Originally Posted by brian015 View Post
If you spent $100 at walmart for a microwave, you got the super deluxe version - I think mine was $39 and is going strong after a few years.
Hey, when I buy, I go all out!
  Send a message via Yahoo to BrianG Send a message via MSN to BrianG  
Reply With Quote
Old
  (#21)
Pdelcast
RC-Monster Titanium
 
Pdelcast's Avatar
 
Offline
Posts: 1,697
Join Date: Mar 2008
11.22.2011, 03:37 PM

Quote:
Originally Posted by Arct1k View Post
Just curious I send in 2 x MMMs, 2 x CC Becs and an XL - Do i have to wait for the XL or is the other stuff likely to come back sooner?

Cheers
Chris, I'll check. I would guess that they normally would bundle the returns, so the repairs on the MMM and CCBec wouldn't happen until the repair on the XL was queued. But I can check for your specific case and see if we can get the MMMs and CCBECs done earlier.

Thanx!


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
Reply With Quote
Old
  (#22)
Arct1k
RC-Monster Mod
 
Arct1k's Avatar
 
Offline
Posts: 6,597
Join Date: Apr 2007
Location: NJ
11.22.2011, 05:35 PM

Thanks Patrick - I'll happily pay postage to not wait... I'd have put them in separate boxes if I'd known...

I kept one XL in my Baja and its running like a champ...
   
Reply With Quote
Old
  (#23)
Semi Pro
RC-Monster Titanium
 
Semi Pro's Avatar
 
Offline
Posts: 1,402
Join Date: Aug 2008
Location: Twin Citys Mn
11.22.2011, 06:37 PM

Quote:
Originally Posted by BrianG View Post
Just want to chime in and say my $100 Wal-Mart microwave has lasted several years with no issues.
if it makes you feel better my $700 GE microwave has a bad board for the light and power vent......it lasted a year

now thats getting what you pay for!


Quote:
Originally Posted by Semi Pro View Post
......maybe they want to be more like novak
Quote:
Originally Posted by BrianG View Post
I'm telling Patrick you said that!
   
Reply With Quote
Old
  (#24)
BrianG
RC-Monster Admin
 
BrianG's Avatar
 
Offline
Posts: 14,609
Join Date: Nov 2005
Location: Des Moines, IA
11.22.2011, 07:25 PM

Quote:
Originally Posted by Semi Pro View Post


if it makes you feel better my $700 GE microwave has a bad board for the light and power vent......it lasted a year

now thats getting what you pay for!
lol, sometimes I don't get why there is such a disparity in price between products. A microwave is a fairly simple device when you break it down. Sure, the high-end models may have special timers/features which may come in handy occasionally, but I use the "30 second" button mostly (hitting it multiple times for cumulatively longer times). The power level and size is plenty for normal stuff - meaning I don't try to cook a 20lb turkey in it. Other than that, what kind of features do you get for an extra $600??
  Send a message via Yahoo to BrianG Send a message via MSN to BrianG  
Reply With Quote
Old
  (#25)
snellemin
2 KiloWatt RACER
 
snellemin's Avatar
 
Offline
Posts: 2,496
Join Date: May 2007
Location: Houston
11.22.2011, 07:57 PM

For 600 bucks more you get a remote control, bearings on the door hinges and gold plated aluminum door handle. The instruction manual comes on a Bluray disk. The bricks come in a seperate box, for those that like to melt gold in their microwave.

I forgot to mention the flame stickers and 150C power button.


6 KiloWatt A123 Racer
GTP-Pletty Big Maxximum+RX8. GTP-C50-6L Hacker+RX8. CRT.5-Pro4+ZTW esc.
24s2p EVG SX 49.6mph Ebike.
18s4p Raptor 60mph Ebike. 11.5KW

Last edited by snellemin; 11.22.2011 at 07:59 PM.
   
Reply With Quote
Old
  (#26)
Arct1k
RC-Monster Mod
 
Arct1k's Avatar
 
Offline
Posts: 6,597
Join Date: Apr 2007
Location: NJ
11.22.2011, 08:37 PM

Ahh flame stickers. They are worth 100's
   
Reply With Quote
Old
  (#27)
brian015
RC-Monster Aluminum
 
brian015's Avatar
 
Offline
Posts: 768
Join Date: Jul 2009
Location: NJ
11.23.2011, 12:03 AM

Quote:
Originally Posted by BrianG View Post
but I use the "30 second" button mostly (hitting it multiple times for cumulatively longer times)
That's the only button on my $39 microwave I've ever used.

My wife: "how much do you think this weighs so I can defrost it"
Me: "just hit the start button a few times and it will be fine"

Other important info about start (+30sec) button:
- reheat coffee: hit 2 times for perfect temp
- cook veggies for kids: hit 2 times (if not done, hit 2 more times)
- microwave popcorn: hit it many many times because it's a cheap and not so powerful microwave and you don't want it to shut off in the middle
- melt cheese on anything: hit 1 time
- reheat coffee that was left in the microwave from the last time and I forgot where I put it and finally remembered I had heated it up a couple hours ago: hit 2 times for perfect temp
   
Reply With Quote
Old
  (#28)
Semi Pro
RC-Monster Titanium
 
Semi Pro's Avatar
 
Offline
Posts: 1,402
Join Date: Aug 2008
Location: Twin Citys Mn
11.23.2011, 12:28 AM

Quote:
Originally Posted by BrianG View Post
lol, sometimes I don't get why there is such a disparity in price between products. A microwave is a fairly simple device when you break it down. Sure, the high-end models may have special timers/features which may come in handy occasionally, but I use the "30 second" button mostly (hitting it multiple times for cumulatively longer times). The power level and size is plenty for normal stuff - meaning I don't try to cook a 20lb turkey in it. Other than that, what kind of features do you get for an extra $600??

its a hanging model and it has alot of bells a whistles, was it worth $700 mostlikely not, am i going to cook a turkey in it? no, but its always nice to know i could if i wanted to

do we need brushless power....no come on nitro was fine

if you want to see what it is here you go
http://products.geappliances.com/App...ku=PVM2070SMSS

now that they are discontinued they are cheaper

now we are off topic!


Quote:
Originally Posted by Semi Pro View Post
......maybe they want to be more like novak
Quote:
Originally Posted by BrianG View Post
I'm telling Patrick you said that!
   
Reply With Quote
Old
  (#29)
BrianG
RC-Monster Admin
 
BrianG's Avatar
 
Offline
Posts: 14,609
Join Date: Nov 2005
Location: Des Moines, IA
11.23.2011, 01:16 AM

Well, mine is obviously more basic. They don't make it anymore either:

http://products.geappliances.com/App...ku=WES1130DMBB

Only 1.1 cu ft, but big enough for what we use it for.

And no, we don't "need" brushless power, but I'm not going to pay an extra $500+ for a diamond-encrusted gold-plated heatsink.
  Send a message via Yahoo to BrianG Send a message via MSN to BrianG  
Reply With Quote
Old
  (#30)
BIG-block
Guest
 
Posts: n/a
11.23.2011, 08:43 AM

Quote:
Originally Posted by Pdelcast View Post
it's taking anywhere from six weeks to twelve weeks

Thanks Patrick. If I received an email back with just those words I would have been very much satisfied with that. Also thanks for taking the time to write such a lengthy post to explain the current situation and put some rumors to rest. It's a bit hard to know what is going on when there isn't much info about.

The reason why I really wanted to find out the turnaround time is that I don't get all that much time for RC's due to work but I have four weeks off during the Christmas/New Year break. I want to run my Rc's as much as possible during my break. I wanted to see if it was possible to get the Mamba XL upgraded in time for my summer break but now I know that isn't a possibility. I'll just chance it and run it over summer and send it in to you guys when I get back to work.

I think it would be nice if you guys just checked in once a month and just give us a very basic update on the HV recall. I am going to put up your post on some of the Aussie forums so hopefully people will be better informed on what is going on and you will hopefully receive a few less emails. LOL.

Also sorry to hear about you guys posting a loss but I am sure things will turn around once the Mamba XL2 and other HV ESC's prove them selves and the whole expense of the recall is behind you. I am sure if it.
   
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump







Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com