Upgrading From Old To New Waterproof ESC's Trade Up Program?

[TexasSP]

Was wondering if anyone from Castle can comment if my old Mamba Monster and SV2 can be upgraded if sent in to the newer waterproofed versions?

[rcs2022]

http://www.rc-monster.com/forum/show...t=29998&page=7

check post 93 and 94, I think it means you have to pay the listed price for repairs as per their site. The question in that thread was for MMM; SV2 you gotta check.

[Thomas Porfert]

At this time we are offering trade-ins on the Monster 2 and SV3.

You can send in a Mamba Max, Mamba Max Pro or Mamba Monster and trade-in for a Mamba Monster 2 for $105. The $105 includes a new ESC, shipping to you and you get the standard 1-year warranty.

You can send in a Sidewinder or Sidewinder V2 and trade-in for a Sidewinder V3 for $45. The $45 includes a new ESC, shipping to you and you get the standard 1-year warranty.

Thomas Porfert
Tech Support
Castle Creations

[nastety92]

Originally Posted by Thomas Porfert

At this time we are offering trade-ins on the Monster 2 and SV3.

You can send in a Mamba Max, Mamba Max Pro or Mamba Monster and trade-in for a Mamba Monster 2 for $105. The $105 includes a new ESC, shipping to you and you get the standard 1-year warranty.

You can send in a Sidewinder or Sidewinder V2 and trade-in for a Sidewinder V3 for $45. The $45 includes a new ESC, shipping to you and you get the standard 1-year warranty.

Thomas Porfert
Tech Support
Castle Creations

How about if you have a broken MMM v2 and it's sent in for non warranty repair. What would you get back?

Thanks,
Nick

[Thomas Porfert]

Originally Posted by nastety92

How about if you have a broken MMM v2 and it's sent in for non warranty repair. What would you get back?

Thanks,
Nick

If you send in a regular Mamba Monster V1-V3, you will get back a Mamba Monster V3 for the regular $70.00 non-warranty replacement price. If you want a Mamba Monster 2 you would have to pay the $105 trade-in price.

This is because we still have stock on original Monsters. Once we run out of original Mamba Monsters, when we will replace original Monsters with Monster 2's for the regular $70.00 non-warranty replacement price. We have no idea when we will run out of original Monsters, it could be a few weeks it could be months; so until then if you want a Mamba Monster 2 it will cost $105.

The same goes for the Sidewinder V3 as well. We will replace Sidewinders and Sidewinder V2's with Sidewinder V2's until we run out of them; then we will replace them with a Sidewinder V3 for the regular $40.00 non-warranty replacement price. Time frame unknown.

Thomas Porfert
Tech Support
Castle Creations

[nastety92]

Thank you for the reply. I really appeciate you taking the time to reply on this public forum. In my eyes it really makes a difference when going to buy products.

Thanks again,
Nick

[TexasSP]

Thomas, thanks for the reply. I need the monster upgraded for sure for my sons truck. It's hard for a 6 year old to remember to watch for water. That's a good deal all the way around in my honest opinion. Thanks again for top notch customer service.

this is cool to know