QUARK Customer Service...WOW - RC-Monster Forums

natrix · **QUARK Customer Service...WOW -** 11.20.2006, 11:34 AM

I sent my 125B in for service under warranty on Monday Nov 13th. I received my replacement on Saturday Nov 18th. Never have I had such quick turnaround from an R/C company. Even though I cut the connectors off my original ESC, they still sent me another set of connectors. I also got one of the versions of the 125B with the neon wires. I don't know if anything changed internally.

Kudos to Sky and Technology. I will continue to purchase their products with this level of customer service.

MetalMan · 11.20.2006, 11:43 AM

Do you happen to have any 6s Lipo setups to see if maybe the fixed the 6s Lipo problem (a possibility based off of the newer wire colors)?

natrix · 11.20.2006, 12:01 PM

I do not have any 6S setups to try it out with. I'll shoot them an email and see if there is a difference with the neon wires.

glassdoctor · 11.20.2006, 12:32 PM

Was this in the U.S.? HackerUSA?

natrix · 11.20.2006, 12:43 PM

Yes, this was in the USA. Sky and Technology.

http://www.sky-technology.net/home.htm

glassdoctor · 11.20.2006, 01:24 PM

Cool... I was thinking Hacker was their distributor here, didn't realize they have an office in CA.

coolhandcountry · 11.20.2006, 01:31 PM

I had a very fast turn around as well. I love there service.