New ebay seller feedback rules stink

[TexasSP]

I do not understand why they did this. Is a buyers reputation not as important when selling to see if they actually pay or for other problems. Now some guy left me neutral feedback which has messed up my rating (I don't use ebay constantly, just in spurts) and have I have little recourse. The claims he made for the feedback were false and he never contacted me to even work anything out. You should be forced to try resolution before leaving neutral or negative feedback in my opinion. I have had problems with sellers before but worked them out and left positive feedback.