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BrianG
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09.16.2008, 01:44 AM

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Originally Posted by lincpimp View Post
...I love picking on Brian, such a good sport (until he edits my post)...
I would never do such a thing!
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  (#47)
cheesecake
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09.16.2008, 01:49 AM

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Originally Posted by lincpimp View Post
MMMMMMmmmmm, cheesecake!!!

Is it New York style? I love the graham cracker crust. WOOT!
sorry its chicago style
   
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  (#48)
lincpimp
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09.16.2008, 01:49 AM

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sorry its chicago style
Chocolate cheesecake?
   
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BrianG
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09.16.2008, 01:57 AM

I don't remember doing so, but it's not too late to start!
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George16
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09.16.2008, 02:22 AM

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Originally Posted by cheesecake View Post
this is a hobby yes they are toy cars..... i think everyone understands that but its not like im playing with a 10 dollar item. i hope castle fixes the problem and instead of him posting why he is not going to post anymore maybe he should post what they have been figuring out from the data that they have recieved that would keep more people happy. and thanks patrick for this update of why your not posting.
I got an email that they received my first V2 so I'm good to go. The email also contained some information about what's going on so I'm satisfied. At least it only takes 2-4 days for you to receive your parts (or overnight) while I have to wait almost 2 weeks.

I'll just wait until it's fixed while I go to the track with my son driving our other trucks (nitro for you Linc ). Hmmmm, should I convert my revo to electric .


Castle Neu 1520 on 6S LiPo Powered Gmaxx (Nitro Killer)
Predator with OS .21TM
Supermaxx with Mach .26
Revo with OS .18TZ
Kyosho ST-RR Conversion
Ofna CR with Tekin ESC/Motor (2)

Last edited by George16; 09.16.2008 at 02:23 AM.
   
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  (#51)
JeffEmbracedDC
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09.16.2008, 04:01 AM

I think it's great that employees of CC can come on here and talk with the end users. It's great. Everyone knows that. Patrick isn't interested in everyone kissing his butt and saying how great he is. What Castle wants is for us to be posting CONSTRUCTIVE feedback on this forum. They need information and only we, the users, can give it to them!

And for people who are unhappy with the "setup related" response, maybe we need to re-think what they mean by "setup related". Right now everyone is perceiving "setup related" as "The ESC is perfect and there's something wrong with your car". However - saying the issue is "setup related" does not necessarily mean they don't acknowledge a fault being in the ESC. They could just be saying "Hey, the ESC can't handle the setup right now. It should, but it doesn't right now! We're working on it." without going right out and saying it for whatever reason. Maybe not.

Either way - CC is working on it. Where ever the fault is, it will be found and dealt with. For now, yeah it sucks. But the fact is that life DOES go on. The sun will rise again tomorrow. Suck it up! Use a different ESC if you want. There are plenty of options. In the meantime, constructive feedback!

-Jeff


BL 8ight, BL FT B44, BL FT TC4, BL FT T4

Last edited by JeffEmbracedDC; 09.16.2008 at 04:07 AM.
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  (#52)
sjcrss
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09.16.2008, 05:43 AM

look, back when I purchased my quark, on it's maiden voyage, 20 min into it...it fried....and i did come on here bashing quark, i just contacted mike and he took care of me...this was before they went over seas, and even now...i may still buy another quark...but i think everyone is just taking advantage of the MMM's issues and blaming castle....
1. because it took them so long to come out with it, so everyone expected it to run perfect.
2. even though it didn't...they have taken care of everyone to the best of their ability...


Bl E-REVO
Quark 125b
Castle Creations-Neu 2200kv motor
((2s2p)(4s)
7800mah 7.4v Lipo Pack
E-Revo 1/8 scale Hyper 7 CD
http://www.rc-monster.com/forum/show...1&goto=newpost
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  (#53)
Gee
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09.16.2008, 06:21 AM

Hey, I've been looking all over for you guys. Now I see where everyone's been. Who's Patrick? Just kidding. Patrick's input has been a great help and as others said a voice of a company that has the end users in mind. I hope he also continues to participate in what usually is a great group of people that have alot of other things to complain about. Like why the heck to do people put in their listings on ebay. You are bidding on...... 95% or more of the people that are looking at the auction never bid on the danm thing. So why not say "On the auction block." or "Up for bid is....." Not "You are bidding on... I AM NOT BIDDING ON IT. I am only looking. Man I feel better getting that ebay thing off my chest. Patrick hope you stick around and it seems that most of the bashing and complaining seems to be coming from some of the newer members here at RCM although I haven't been here that long myself. I wsa lurking for 2 years, not! It seems when some of the vetrens (that most of us respect and some we tolerate:) jump in and say hey wait a minute. It really seems to stop a bashing thread. I guess the point is we as RCM Members need to be aware of what new users may bring to our (Mike's) forum. We have to remember this is the best forum around and it up to us to keep it that way not the Mods or Mike. So what do you say, can I get you guys to check out my truggy conversion now?
   
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  (#54)
Happywing
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09.16.2008, 07:49 AM

Money's tight.
More for some than for others. Some people might save their money for weeks/months to get their new ESC. To have it die in a few moments has to be a huge disappointment. For others, no big deal. They'll just get another and send the bad one in. If that one dies, just get another and...
For the most part, I think Castle has been treated fairly here. There is some unnecessary bashing for sure. There is also some constructive criticism that is interpreted as bashing. To be fair though, there is plenty of Castle apologists here too. The opinions run the gamut. Everyone has a different take based on their personality or personal investment. It's to be expected in this open forum type of communication.
So, I say to Patrick, man-up (my turn to get bashed). Do you think that leaving the forum will stop the bashing? I would think that it would only make things worse. Myself and the majority of others here love their CC stuff. You're going through a tough time right now, but it will pass. Until then, you have the un-enviable job of damage control. Bailing out certainly won't help.
   
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  (#55)
Sammus
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09.16.2008, 07:53 AM

Quote:
Originally Posted by Happywing View Post
Money's tight.
More for some than for others. Some people might save their money for weeks/months to get their new ESC. To have it die in a few moments has to be a huge disappointment. For others, no big deal. They'll just get another and send the bad one in. If that one dies, just get another and...
For the most part, I think Castle has been treated fairly here. There is some unnecessary bashing for sure. There is also some constructive criticism that is interpreted as bashing. To be fair though, there is plenty of Castle apologists here too. The opinions run the gamut. Everyone has a different take based on their personality or personal investment. It's to be expected in this open forum type of communication.
So, I say to Patrick, man-up (my turn to get bashed). Do you think that leaving the forum will stop the bashing? I would think that it would only make things worse. Myself and the majority of others here love their CC stuff. You're going through a tough time right now, but it will pass. Until then, you have the un-enviable job of damage control. Bailing out certainly won't help.
said well, I agree on pretty much every point. Except I don't think patrick was 'bailing out', just is a little more careful about posting whats and whens, everytime he does we (collectively) complain about some aspect of it :P
   
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asheck
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09.16.2008, 08:07 AM

I'm sorry but my philosphy is the customer is always right,we are customers.I totally understand that this must be frustrating to someone who obviously cares as much as Patrick does about his customers.But there is something that rubs me the wrong way in this thread.I feel like he is saying,if your not nice to me I'm gonna take my ball and go home.While maybe there is to many whiny threads about Castle,I feel this is a whiny thread about the customer.
   
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  (#57)
Pdelcast
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09.16.2008, 10:53 AM

Quote:
Originally Posted by asheck View Post
I'm sorry but my philosphy is the customer is always right,we are customers.I totally understand that this must be frustrating to someone who obviously cares as much as Patrick does about his customers.But there is something that rubs me the wrong way in this thread.I feel like he is saying,if your not nice to me I'm gonna take my ball and go home.While maybe there is to many whiny threads about Castle,I feel this is a whiny thread about the customer.
Your ridiculous little opinion has been noted.


Patrick del Castillo
President, Principle Engineer
Castle Creations

Last edited by Pdelcast; 09.16.2008 at 11:01 AM.
   
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  (#58)
lincpimp
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09.16.2008, 10:55 AM

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Your ridiculous little opinion has been noted.
HAHAHA, good one Patrick!!! Took the words right out of my mouth!
   
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  (#59)
phatmonk
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09.16.2008, 11:10 AM

Thanks Patrick WE NEED YOU!!!!Glad you are back.Can you start a thread with acceptible setup suggestions.I run 4S MMM V2 Tekno Neu 1515/1.5D/F in a Truggy and 3S MMM V2 Neu 1512/1.5D/F in a Buggy 1 with a Spectrum Dx2.0 and included servos and a Airtronics MX3 and Cen metal gear servo.And what Motor rpm range we should be running.Thanks in advance.
Will. Oh yea both MMM V2s work flawlessly

Last edited by phatmonk; 09.16.2008 at 11:13 AM. Reason: clarify
   
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  (#60)
JaySki
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09.16.2008, 11:49 AM

Quote:
Originally Posted by Pdelcast View Post
Your ridiculous little opinion has been noted.
Ya know.. Both of these points are somewhat valid here.
Patrick, You input is HUGE and helpful, but when the heat gets turned up in the forums at what is perceived to be a common and growing issue with the product.. You disappear. That's why you it was questioned.. The Perceptions that can be taken are pretty big and don;t bode well for either side. You had made several comments about the "Storm" in the forums that really didn't. That was the last that was really heard from you.
All that are here are here because of your product and the belief that it is the best.. Most affordable and reliable and the customer service has been awesome. I don;t think you'll see many complaints regarding that.

I think Asheck's comment isn't totally off base here... You made yourself available and provided a lot of great information and then disappeared when the questions of the BEC issues and MMM failures started up.

I think there has been a lot of frustration, toys or not, due to the amount of money and time we consumers put into them. When a $200 piece of electronics is benching couple thousand dollar car. I went a step ahead and even purchased 2 of the MMMs so that I could have back in the event of a failure.. Little did I know I would be trying to keep track of which one is coming and making sure I get one sent back.. and just trying to keep them straight(as they were purchased from 2 different vendors).

at the end of the day.. All that any of us want.. Is what we paid for.. just as I can bet, even more so, you want to provide to us. The "whining" is due to the 'perception' that that isn't happening yet.
   
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