Just ordered and need contact help.

[luisranza]

Can someone please tell me who to email at gorillamaxx to get a response.I made my order and emailed them and got no response on my email or even any email on the fact that i even ordered something . This is a concern because as most of u know this purchase is a lot of money and this situation worries me because u also normally get some sort of conformation email at least.SOMEONE PEASE HELP.

iirc, it took like a full day to a day 1/2 to get a email back about a order i made, how long have you been waiting???


did you pay with paypal??? if yes check to see if it has been charged.

[luisranza]

My payment on paypal has cleared and my first email was Sunday or Monday morning.

[HotnCold]

luisranza - if there is one thing that i can assure you its the fact that mike will respond to your email if there was questions that needed answering - i also know that the past few weeks have been a little hectic for the monster - with the bash and dafni, serum and isabelle coming to the US from overseas. So the emails might have become slightly delayed - Im sure you will receive all the information that you need very shortly..... Thanks for the patience

[luisranza]

Thanks for the info I am new to the gorillamaxx online shop so I dont know much about how dependable or what kind of time fame I am looking at to recieve my order as long as I get it with in the 10 days I will be satisfied.

[luisranza]

All is setteled and package has been shipped thankyou all for the info.so I guess my next thread will my first electric creation.