What is this BS Castle is feeding this customer?

[lutach]

Originally Posted by glassdoctor

Nice... you would think they could pull their head out long enough to notice the parent company's name on the bad component and leave the middleman alone LOL

The excuse they gave me was that I sold them the parts and I should take care of it. A quick call to Royal Philips in Holland calmed things down in Brasil. I like how you handled RURC. He still didn't answer me about the 300A Schulze controller he has.