What is this BS Castle is feeding this customer?

[Sower]

Hindsight's 20/20. The guys at CC did the best they could and it just is what it is. Thank God they're the kind of company that will take care of the issue. I don't really see the need to speculate on this stuff as I'm sure we'll get the low down from Patrick or Joe when they nail down the problem. They're working on mine right now

[glassdoctor]

Guys.. this could have happened on any production run. The first shipments could have had zero problems,... but a future batch of bad components could have done the same thing a year from now.

Do you also expect Castle to test a bunch of every other product they make, from each and every production run?

If they did... the price would go way up on everything they sell.

Again... we have to assume that this problem is in fact due to a bad component.

If we find that it's something else in the design of the MMM that is causing the problem, THEN it falls back on CC. Either way... they will fix it.

[pipeous]

I am not knocking Castle. Every brushless system I run is from Castle, aside from a Neu motor and am happy with everything.

I have an RC8 that I got long after the first run came out, but I still got an original kit from the lhs that required the service pack. Same thing happened to a driver at the track and he bent the defective part last weekend, but doesn't have a receipt to get the service pack and has to buy upgrades to fix the issue....

I bring this up for a point.... I hope that the hobby shops send the first run esc's back so some unsuspecting person doesn't get one of the originals 6 months from now and have these problems... maybe a general notice to all distributors to test each esc before it leaves the store to ensure, or Castle can put a little green dot or something on later releases so we can discern what version we are buying when going to the store

I understand these problems, as I am involved with an electronics mfg as a tester and advisor, and help design the new products. The owner is a freak for testing stuff and he likes to blow things up to test their limits, including competitors products (should have heard him bashing me for using a castle bec in my 8th scale and not one of the his hehe.... ya well, I wanted to play and couldn't wait for it to be released lol)

There is no blame here...just concern, if there was a bad batch of some component how can we identify if a given unit has that bad component short of it failing? Also, are new shipping units also subject to the same failure? I don't know if these things have serial numbers but perhaps that's a way to tell if a unit is possibly defective or known good.

[Dagger Thrasher]

The point im trying to make is it would make sense, if they had realy tested alot of the esc that were going out. say one in every 10 esc's they actualy hooked it up to a load and ran it for 10-15 min. They would get significant failures on the test bench.

If I remember rightly, Castle actually load-test each individual ESC as part of QC...but I bet that load test doesn't involve the BEC circuitry. They probably just test the power board as that's usually by far the most likely part of an ESC to have problems, not the brains board which is relatively tried and tested. They've made switching BECs before too, obviously, so there's probably little point in testing that part of the ESC (I mean, who's ever had the brains board on their MM go bad?).

Really is just rotten luck...if it is a bad component issue, then they could've received the faulty roll at any time. Just very unfortunate that it was right on the first production run.

Mac, I wish there was a way of knowing if we have a bad unit of or not, though I personally don't see how. Maybe there's a way of telling though (I hope so).