my mmm v1 dead today, will CC response this?

my mmm v1 dead today. Will CC repair or response this case? i charged my lipo 6s fully and play for one minute and flame on mmm speed, like my pictures.
- servo is hitec 5955
- external bec
- 6s lipo (20c per each) 4000 mah
- e-maxx tranny with 68t spur and 18t pinion
- motor feigao 9XL

[TexasSP]

CC is replacing all damaged V1 ESC's, they are not repairing them so you will get back a new replacement ESC. The warranty is 1 year as well so you are well within the warranty period. Call them up and send it back.

[Pdelcast]

The way we are handling V1 is this -- we will replace any V1, in warranty, out of warranty, etc.

how should i do? Would you replace new one of v2 or new version? because v2 is still problems.
sorry.my english is very bad.
thank you Patrick

[Semi Pro]

Originally Posted by finfin

how should i do? Would you replace new one of v2 or new version? because v2 is still problems.
sorry.my english is very bad.
thank you Patrick

well its good news for you finfin they just came out with v3

[TexasSP]

Originally Posted by Pdelcast

The way we are handling V1 is this -- we will replace any V1, in warranty, out of warranty, etc.

Glad to see you back Patrick!

[Pdelcast]

Originally Posted by finfin

how should i do? Would you replace new one of v2 or new version? because v2 is still problems.
sorry.my english is very bad.
thank you Patrick

New version of course...

Originally Posted by Pdelcast

New version of course...

Thank you patrick. Good services....

[DRIFT_BUGGY]

Originally Posted by Pdelcast

The way we are handling V1 is this -- we will replace any V1, in warranty, out of warranty, etc.

When should we send them back? I live in Australia and will probably take 2+ weeks to get to you?

Originally Posted by DRIFT_BUGGY

When should we send them back? I don't live in Australia and will probably take 2+ weeks to get to you?

If you dont live in australia it shouldnt take 2 weeks

[DRIFT_BUGGY]

Originally Posted by cheesecake

If you dont live in australia it shouldnt take 2 weeks

Oops

[magman]

Patrick, My v1 died 3 weeks ago along w/a cc bec, all purchased here at RCM...w/in the last 6 months...Last week my computer crashed and took w/it the receipts I was storing on it for these purchases...my question is this, will it still be ok to sent them in for replacement?

Originally Posted by magman

Patrick, My v1 died 3 weeks ago along w/a cc bec, all purchased here at RCM...w/in the last 6 months...Last week my computer crashed and took w/it the receipts I was storing on it for these purchases...my question is this, will it still be ok to sent them in for replacement?

I think Patrick has said all V1's will be replaced, regardless of age. (thats the way I interpreted this quote)

Originally Posted by Pdelcast

The way we are handling V1 is this -- we will replace any V1, in warranty, out of warranty, etc.

[Pdelcast]

Originally Posted by Countryhick

I think Patrick has said all V1's will be replaced, regardless of age. (thats the way I interpreted this quote)

Yeah, that's right. You won't need a receipt because all Monsters are still in warranty.

[Unsullied_Spy]

Originally Posted by magman

Patrick, My v1 died 3 weeks ago along w/a cc bec, all purchased here at RCM...w/in the last 6 months...Last week my computer crashed and took w/it the receipts I was storing on it for these purchases...my question is this, will it still be ok to sent them in for replacement?

Can you get a credit card statement or something to prove it? I don't know if you can check previous orders with RC-M like you can Tower, Amain, etc.

The Monster hasn't even been out a year yet, it's hard to be out of warranty