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FYI for all Monster Max users
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Joe Ford
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FYI for all Monster Max users - 01.06.2009, 02:36 PM

We are now selling replacement cases and fans in a combo.

http://www.castlecreations.com/produ...ment_case.html


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BrianG
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01.06.2009, 02:59 PM

Thanks for the heads-up.

How does this affect the warranty since it has to be opened to replace either the fan or the case?
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q8-maxx
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01.06.2009, 03:02 PM

I have v1 can I use this case?


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lincpimp
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01.06.2009, 03:04 PM

Are you still offering the cases as a swap out for existing working MMMs?

Also, what would I have to do to return a v1 and a v2 for v3 upgrade? Both work but the bec on the v1 seems weak...
   
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Joe Ford
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01.06.2009, 03:12 PM

All versions can use this case. If you want a case/fan for your v1/v2 you'd have to send it in or buy the case/fan combo. We will no longer be sending out cases or fans by themselves. To return a product go here.

http://www.castlecreations.com/support/repairs.html


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lincpimp
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01.06.2009, 03:14 PM

Quote:
Originally Posted by Joe Ford View Post
All versions can use this case. If you want a case/fan for your v1/v2 you'd have to send it in or buy the case/fan combo. We will no longer be sending out cases or fans by themselves. To return a product go here.

http://www.castlecreations.com/support/repairs.html
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coreyfro
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01.09.2009, 12:31 PM

I second the question about warranty

Quote:
Originally Posted by BrianG View Post
Thanks for the heads-up.

How does this affect the warranty since it has to be opened to replace either the fan or the case?
   
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Joe Ford
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01.13.2009, 05:21 PM

The new case/fan combos come with instructions on how to keep your warranty and replace the fan/case without damaging the controller. We will not cover any damage done by the user when opening the case so be very careful...it's your money you're playing with.


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pasan
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01.20.2009, 03:32 AM

I received my replacement case today, and opening it seemed pretty straightforward. A little bit of common sense and patience is all that's required. Thanks for sending the free case all the way out to Sri Lanka, Joe. I've noticed there's about a 10mm increase in height. I guess I can rest easy now :D


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