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TekinTeamMgr
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09.17.2009, 04:40 PM

Topas, I told you that we had done that in the past and that I would check on it. NOT that it was ok.

I was in attendance at the IIC race in Las vegas the past week or so. I was checking emails as often as I had internet there.

There is no 2nd generation RX8. We made a running change the some proccess's. We didn't puposel ship out bad units, that would be rediculous. It costs us the time in labor hours, shipping etc to warranty them as well. That would be a lose lose for everyone involved.

As I've said on over a dozen othe forums: we've identified the problem, made the proper adjsutments, and are moving forward.
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brushlessboy16
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09.17.2009, 05:10 PM

Quote:
Originally Posted by TekinTeamMgr View Post
Topas, I told you that we had done that in the past and that I would check on it. NOT that it was ok.

I was in attendance at the IIC race in Las vegas the past week or so. I was checking emails as often as I had internet there.

There is no 2nd generation RX8. We made a running change the some proccess's. We didn't puposel ship out bad units, that would be rediculous. It costs us the time in labor hours, shipping etc to warranty them as well. That would be a lose lose for everyone involved.

As I've said on over a dozen othe forums: we've identified the problem, made the proper adjsutments, and are moving forward.
good to hear


Benjamin White
R/c Monster Team Driver
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Unconventional Techniques, Superior Results
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Topas
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09.17.2009, 05:22 PM

I will keep the forum informed how long does it take to receive a ! repaired ! ESC back. (Again: this ESC is brandnew ! - I payed over 300 $ for the unusable set) My understanding of customer service would be that your company would send out the ESC while the defective one is on the way to your address. I gave you my cc details - so the risk is only on my site.

I regret buying this combo at all. If Castle builds a 1700 motor I will sell the combo immediately for half the price.


My hobby coin collecting: (in german)

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