Quote:
Originally Posted by simplechamp
5) Rapid Capacity Loss. Should your pack fall well short of it's stated capacity, please indicate to us how you achieved capacity claim. We will test packs for charge and discharge values. Should the battery have severe capacity loss, we will test each cell for maximum and minimum voltage charge as well as I/O. This can indicate to us if the pack has been over-discharged. Packs which are over-discharged will not be replaced.
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I would highlight this when you do correspond with them. The pack should heat up after - x time/amps used, shortening the life of the pack. This might be tricky because they stated
severe capacity loss, which is open to interpretation.
Good luck.
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