Question for Pdelcast

[AP Alex]

Since the Castle 1717 motor's shaft size was incorrectly stated, can my wife send mine back to swap for a 1520 1Y with a 5mm shaft, and get the difference in price credited back? This was suppose to be my Christmas present that will be used for a Christmas build. I have no 6mm pinions nor do I want to buy any. Do you have enough stock left of the 1520 1Y that I could get one before Christmas?

[_paralyzed_]

if he doesn't chime in i'd try castle direct on monday

phone: (913) 390-6939 • fax: (913) 390-6164 • e-mail: info@castlecreations.com

[Pdelcast]

Originally Posted by AP Alex

Since the Castle 1717 motor's shaft size was incorrectly stated, can my wife send mine back to swap for a 1520 1Y with a 5mm shaft, and get the difference in price credited back? This was suppose to be my Christmas present that will be used for a Christmas build. I have no 6mm pinions nor do I want to buy any. Do you have enough stock left of the 1520 1Y that I could get one before Christmas?

No problem at all. Call Christy, and let her know I authorized the exchange. We should be able to get one out to you right away.

I can't check stock status from home -- so I don't know if we have enough 1520s, but if not, I'll see if I can dig one up for you. We stole a few (still in box) for engineering...

Thanx!

Patrick

[lincpimp]

Now that is good service...

Hopefully the 1717 rotor is similar sized to a kb 45 rotor, that way I can use the adapter that I made to have the machinist turn the shaft to 5mm...

[snellemin]

Good customer service indeed.

[AP Alex]

Thanks Patrick !!!! My wife will contact Christy in the morning, and arrange everything.

[AP Alex]

Thanks again Patrick !!!!!!!! Everything went smooth as silk.

[Pdelcast]

Originally Posted by AP Alex

Thanks again Patrick !!!!!!!! Everything went smooth as silk.

Glad to hear it Alex.