RC-Monster Forums  

Go Back   RC-Monster Forums > Support Forums > Castle Creations

Reply
 
Thread Tools Rating: Thread Rating: 4 votes, 5.00 average. Display Modes
Old
  (#1)
Benji
Guest
 
Posts: n/a
10.05.2010, 12:56 AM

Many thanks to all of you here for great support and offers .
I think you took my decision too hard.
I made an order (which is not a gift!) and decided to cancel it, thats it.
I have the right to do it as a customer, I think my reason is very good.

I'm not going to lose any $ since I don't really need those motors and I'm not going to order them from any other place.

Also, I do like Castle very much and I think they have great products, they just didn’t prepared well for this sale (no one should be surprised that its a big success).

Last edited by Benji; 10.05.2010 at 01:13 AM.
   
Reply With Quote
Old
  (#2)
Pdelcast
RC-Monster Titanium
 
Pdelcast's Avatar
 
Offline
Posts: 1,697
Join Date: Mar 2008
10.05.2010, 09:00 AM

Quote:
Originally Posted by Benji View Post
Many thanks to all of you here for great support and offers .
I think you took my decision too hard.
I made an order (which is not a gift!) and decided to cancel it, thats it.
I have the right to do it as a customer, I think my reason is very good.

I'm not going to lose any $ since I don't really need those motors and I'm not going to order them from any other place.

Also, I do like Castle very much and I think they have great products, they just didn’t prepared well for this sale (no one should be surprised that its a big success).
I have to apologize for the delays -- we had a software database crash very shortly after starting the sale, and this delayed orders and order entry by almost 8 days while the customer database was reconstructed.

We are now back up and running.

Thanx!

Patrick


Patrick del Castillo
President, Principle Engineer
Castle Creations
   
Reply With Quote
Old
  (#3)
Benji
Guest
 
Posts: n/a
10.08.2010, 04:26 PM

Quote:
Originally Posted by Pdelcast View Post
I have to apologize for the delays -- we had a software database crash very shortly after starting the sale, and this delayed orders and order entry by almost 8 days while the customer database was reconstructed.

We are now back up and running.

Thanx!

Patrick
Finally after two weeks I got proper respond from sales and new automated message acknowledging successful order.
Better late than never.
   
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump







Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
vBulletin Skin developed by: vBStyles.com