e-bay jerk

[LiqrSicc]

Originally Posted by _paralyzed_

ooh I hate that. I had a seller list 7 paint markers in stock, and they had none.

UPDATE: Pay-pal of course sided with me and unfroze the money. I sure hope they read what I wrote!

I run the eBay department for a fairly large computer company and I deal with the same thing every single day. With someone with a short fuse like me you can only imaging how I feel when things like this happen. You get the worst of the worst with eBay customers. Trust me, I have the same type of response you have just brewing in my mind. In the end I just bite my tongue and refrain from any type of negative reply. The only thing you get out of it is an angry customer who will leave a negative feedback. It's pathetic how people think and act behind an email. I should let you read all the "tough guy" emails we get from eBay buyers.

At the same time, I can see where the customer is coming from. Communication is key for customer service. I'm 99.9% sure that the buyer did not click on the shipping tab and read your shipping and handling times... especially if they are a new eBayer. Whether it be a $5 item or a $5000 item, no communication will make any buyer uneasy.

Either way, glad things worked out your way!