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How do you view buying/selling on ebay?
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TexasSP
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How do you view buying/selling on ebay? - 10.11.2010, 02:00 PM

I try not to use ebay due to issues I have had and the way they protect buyers over sellers, but recently I had some items I couldn't get rid of by other means.

All were used from my trains and were engines that don't fit what I am modeling. All were in good working order and good aesthetic condition.

So I had a message from a guy toward the end of an auction who had already bid and was going to win. First off I ask questions before I bid, not after. Second I felt he would be a problem because he started questioning my description and clearly though it was a sound unit although I never stated nor alluded to it being that way. In fact I specifically stated it was not. Under new descriptions it would be but under old, which the unit is 6 years old it was not. However the description was still accurate and the information was all there.

The guy receives the unit on Friday and promptly sends me a message stating that it wasn't a Gold Series as I stated (which it was indicated buy the gold outlining on the box, the solver series has silver outlining) and that while it runs well as I said that rear truck was out of whack and not correct. I had owned two of these units since new and both were mechanically the same as when new.

I then offered for him to send the unit back and I would refund his purchase price minus shipping. He then responded that shipping was a hassle and he wanted his shipping costs returned and that he would attempt to fix it.

I sent a note back on Saturday evening asking for proof and stating how I was not thrilled with him basically calling me a liar. I asked for photos as proof. I get an email early Sunday morning stating he would and have not heard back sense.

So the first issue I have is that I think he is really suffering buyers remorse from not actually getting what he though because he did not read the auction completely. Second I feel like he is now trying to extort money from me but wants to offer now proof.

Lastly I look at buying used from individuals on ebay differently than buying from shops. To me it's a garage sale type transaction and unless the item I receive is drastically different, I don't worry about it, especially if the item is in good working order and I got a good deal. Secondly I take an inherent risk buying off ebay and check feedback of which I have 100% positive which speaks for itself.

I never described the item as new or like new either way and it performs as operates as stated. I don't feel I really owe this guy anything especially sense he has offered zero proof.

I have only had two issues in the past selling online and both from people who didn't know what they were buying. It just frustrates me that ebay leaves little recourse for sellers except to leave positive or no feedback. I miss seeing this because I would cancel bids from people with poor buyer feedback. It saved me hassles.

Anyway, opinions please.


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Last edited by TexasSP; 10.11.2010 at 02:02 PM.
   
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